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/var/log/DMIT-NOC.log
SJC Maintenance Time: Apr 10 ~ Apr 30, 2025 Service: All VMs. Impact: Lower IO & Network performance; couple reboot. Duration: Less than 5 hrs per VM. Description: - Merge with LAX.T1. HKG Maintenance Time: Apr 16 ~ Apr 24, 2025 (Changed to Apr 13 ~ Apr…
SJC migration is fully completed.
来自频道: @DMIT_INC
SJC Maintenance
Time: Apr 10 ~ Apr 30, 2025
Service: All VMs.
Impact: Lower IO & Network performance; couple reboot.
Duration: Less than 5 hrs per VM.
Description:
- Merge with LAX.T1.

HKG Maintenance
Time: Apr 16 ~ Apr 24, 2025 (Changed to Apr 13 ~ Apr 17)
Service: All VMs.
Impact: Couple reboot.
Duration: Less than 3 hrs per VM.
Description:
- Replace CPU from 7402 to 7003 platform.
- Migrated from previous rack vendor to DMIT's Equinix rack.
来自频道: @DMIT_INC
/var/log/DMIT-NOC.log
withdrawal AS1299 to avoid null route in temporary. AS174 is back to normal
Keep isolating AS1299 from the Internet in LAX.
来自频道: @DMIT_INC
/var/log/DMIT-NOC.log
Arelion packet loss. As we current information. There might be a major issue in Los Angeles DT.
withdrawal AS1299 to avoid null route in temporary.
AS174 is back to normal
来自频道: @DMIT_INC
Arelion packet loss.
As we current information.
There might be a major issue in Los Angeles DT.
来自频道: @DMIT_INC
LAX was also impacted due to there are multiple faults which are related to Cogent LAX netowrk.
来自频道: @DMIT_INC
LAX: SEA <> SFO Cogent backbone congestion. withdrawal Cogent annoucement in temporary.
来自频道: @DMIT_INC
/var/log/DMIT-NOC.log
China Unicom (the Claimant) was unsuccessful in substantiating their claims in the arbitration case against DMIT (the Respondent) for the provision of services AS4837 and AS10099, valued at half a million US Dollars. Ultimately, it was determined that CUA…
Case closed and DMIT finally received awarded funds for corresponding legal action fee and the interests for CUA's late payment to us.. The process illustrates that DMIT did not violate the contract while not owing CUA any.
来自频道: @DMIT_INC
[Last call]
Based on our previous correspondence, please be advised that the HKG Legacy product line has been discontinued.

To ensure you have sufficient time to retrieve your data, we have suspended your HKG Legacy service. You are advised to retrieve your data as soon as possible.

!!! The deadline is March 20, 2025, after which your HKG Legacy service will be officially terminated. !!!
!!! Please ensure that you retrieve your data before this deadline to avoid any data loss. !!!

For all other details, please read the previous email.
来自频道: @DMIT_INC
China Telecom confirmed that

we are not seeing these high traffic towards your circuit.

We were seeing there are high amount of malicious traffic traversed CN2 network towards our customer in US, caused congestion in our network.  Hence, this caused the packet loss issue you were observing. As these malicious traffic caused by scattered source, our system had taken needful measures once detected. We will keep enhancing our systems with our engineers in order to reduce impacts to our customers. 
来自频道: @DMIT_INC
来自频道: @DMIT_INC
LAX:

Observed CN2 AS4809 has huge packet loss, traffic drop.

Cooperating with CTG NOC.
来自频道: @DMIT_INC
HKG:

One of node in HKG has hardware failure; migrating all VMs in affcted node to other nodes.
All affcted VMs will be started in sequential.

ETR: 10 mins
来自频道: @DMIT_INC
DMIT observed there is a packet loss happened in TYO.EB started today.
We have reached out the CMI about this matter.

As for now, DMIT observed the packet loss started on the first hop in China, and no packet loss in Japan devices. It seems China Mobile has some issue with there backbone.

We've escalated this to higher level of CMI NOC.

Keep you posted.
来自频道: @DMIT_INC
The HKG Legacy services has been decided to EOL and discontinue sales in 2021, and DMIT has over extended service for this line of products for up to 4 years to date.

Due to the gradual decrease in customer volume and reaching what DMIT considers to be a decision point, DMIT has decided to shutdown the product completely.

For all HKG.Legacy serivce owner, please check the email for more information.
来自频道: @DMIT_INC
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