Scheduled Maintenance Facility: Los Angeles Data Center Scope: All Virtual Machines Maximum Simultaneous Impact: One Hypervisor at a time Maximum Impact Duration: 1 hour per client VM Time: 3:00 PM – 5:00 PM UTC (Correct, Eastern Standard Time) Dates: April…
来自频道: @DMIT_INC
Facility: Los Angeles Data Center
Scope: All Virtual Machines
Maximum Simultaneous Impact: One Hypervisor at a time
Maximum Impact Duration: 1 hour per client VM
Time: 3:00 PM – 5:00 PM UTC (Correct, Eastern Standard Time)
Dates: April 8 – April 16
Details: Resolving anomalies caused by suboptimal kernel configurations; a system reboot is required.
Note: Only one Hypervisor will be processed at a time; therefore, the overall maintenance period will be extended.
来自频道: @DMIT_INC
We’ve notice the jitter issue during the peak hours. DMIT is working with upstream and CUG to resolve this matter. It should be resolved sooner.
We’ve switched major upstream (GSL) of TYO Pro to Cloudflare.
There is one prefixe has issue on CTGnet routing. We’ve already reported it to CTGnet.
来自频道: @DMIT_INC
HKG Pro:
We are currently adjusting internet routing. Some ISPs have excessively long routing convergence times, leading to detours and blackouts. Thank you for your patience.
We are currently adjusting internet routing. Some ISPs have excessively long routing convergence times, leading to detours and blackouts. Thank you for your patience.
来自频道: @DMIT_INC
TYO Pro:
- NCP S3 submarine fiber cut again. Impact CTGnet backbone.
- Higher latency (bypass HKG.)
- No ETR.
LAX Pro:
- CN2 backbone local fiber cut in LA Downtown.
- Packet loss and congestion happening.
- ETR 14:00 UTC.
Please note:
DMIT does not own those fiber and we do not have control on China Telecom’s backbone.
All the fiber cuts above only impact the China Telecom network.
DMIT backbone is normal so far.
We will keep watch on it and chase for update from China Telecom.
- NCP S3 submarine fiber cut again. Impact CTGnet backbone.
- Higher latency (bypass HKG.)
- No ETR.
- CN2 backbone local fiber cut in LA Downtown.
- Packet loss and congestion happening.
- ETR 14:00 UTC.
Please note:
DMIT does not own those fiber and we do not have control on China Telecom’s backbone.
All the fiber cuts above only impact the China Telecom network.
DMIT backbone is normal so far.
We will keep watch on it and chase for update from China Telecom.
来自频道: @DMIT_INC
China Telecom LAX-SHA CN2 GIA partial circuits failure.
( All CN2 LAX customers are impacted. )
( All CN2 LAX customers are impacted. )
来自频道: @DMIT_INC
LAX.EB:
Observed China Unicom AS10099-9929 latency and packet loss increases.
We've reached vendors about this matter.
DMIT both circuits with China Unicom are both in good conditions.
Based on the following observation, we thought that it could be cable fault in Unicom's network. It leads to China Unicom AS10099-9929 loss capacity, which leads to U.S. -> China direction congested.
• LAX.Pro has not been impacted;
• LAX. Pro shares inbound with LAX.EB ( China Unicom -> DMIT directions. )
• All China Unicom customers in Los Angeles are impacted.
Observed China Unicom AS10099-9929 latency and packet loss increases.
We've reached vendors about this matter.
DMIT both circuits with China Unicom are both in good conditions.
Based on the following observation, we thought that it could be cable fault in Unicom's network. It leads to China Unicom AS10099-9929 loss capacity, which leads to U.S. -> China direction congested.
• LAX.Pro has not been impacted;
• LAX. Pro shares inbound with LAX.EB ( China Unicom -> DMIT directions. )
• All China Unicom customers in Los Angeles are impacted.
来自频道: @DMIT_INC
We have lost one of our redundant connections to China Unicom's Los Angeles router. Due to overload, we have temporarily removed the route from AS9929 to AS4134 on Eyeball routing. This will be restored once China Unicom completes repairs.
来自频道: @DMIT_INC
This will be restored once China Unicom completes repairs.
来自频道: @DMIT_INC
DMIT NOC and the management team have gained a thorough understanding of the current network situation. For security reasons, DMIT will temporarily refrain from sharing further details here.
DMIT is currently actively addressing the situation.
DMIT is currently actively addressing the situation.
来自频道: @DMIT_INC
CTGnet reply due to NCP cable fault. The traffic between Tokyo and Shanghai is now bypassing Hong Kong.
来自频道: @DMIT_INC
📢 DMIT Payment System Upgrade & Security Enhancements To provide a safer and more convenient payment experience, DMIT has officially implemented a new PCI-compliant Stripe payment gateway. 🛡️ Why the change? (PCI Security Standards) To meet strict security…
来自频道: @DMIT_INC
📢 DMIT Payment System Upgrade & Security Enhancements
To provide a safer and more convenient payment experience, DMIT has officially implemented a new PCI-compliant Stripe payment gateway.
🛡️ Why the change? (PCI Security Standards) To meet strict security requirements:
1. All payment info must be processed via a PCI DSS compliant gateway.
2. No sensitive card data is stored locally.
3. Transmission and storage must be fully encrypted.
Our new Stripe integration meets all these standards. All credit card and alternative payment inputs are now handled directly within Stripe's secure environment.
✨ What’s New?
- Enhanced Data Protection: Higher security standards for your peace of mind.
- New Payment Methods: We now support Apple Pay, Google Pay, and Cash App, alongside traditional credit cards.
⚠️ Important Notice Regarding Saved Cards As part of this transition to a secure architecture, we have removed all previously stored payment methods from Stripe and card basic info from WHMCS (we never stored sensitive card data). Please note that the old card management page is no longer available.
💳 How to Add Your New Payment Method
Method 1: During Checkout Select "Credit Card & Others" at checkout. You can add a new card or use one of the newly supported digital wallets. All info will be securely saved via the new gateway.
Method 2: Via Client Area You can add or update cards anytime via the new management interface:
Log in to your account.
- Go to "Billing".
- Select the "Manage Credit Card" tab.
🔗 Direct Link: https://www.dmit.io/index.php?m=stripe_next_cards
Thank you for your understanding and cooperation as we work to provide a more secure service experience.
To provide a safer and more convenient payment experience, DMIT has officially implemented a new PCI-compliant Stripe payment gateway.
🛡️ Why the change? (PCI Security Standards) To meet strict security requirements:
1. All payment info must be processed via a PCI DSS compliant gateway.
2. No sensitive card data is stored locally.
3. Transmission and storage must be fully encrypted.
Our new Stripe integration meets all these standards. All credit card and alternative payment inputs are now handled directly within Stripe's secure environment.
✨ What’s New?
- Enhanced Data Protection: Higher security standards for your peace of mind.
- New Payment Methods: We now support Apple Pay, Google Pay, and Cash App, alongside traditional credit cards.
⚠️ Important Notice Regarding Saved Cards As part of this transition to a secure architecture, we have removed all previously stored payment methods from Stripe and card basic info from WHMCS (we never stored sensitive card data). Please note that the old card management page is no longer available.
💳 How to Add Your New Payment Method
Method 1: During Checkout Select "Credit Card & Others" at checkout. You can add a new card or use one of the newly supported digital wallets. All info will be securely saved via the new gateway.
Method 2: Via Client Area You can add or update cards anytime via the new management interface:
Log in to your account.
- Go to "Billing".
- Select the "Manage Credit Card" tab.
🔗 Direct Link: https://www.dmit.io/index.php?m=stripe_next_cards
Thank you for your understanding and cooperation as we work to provide a more secure service experience.
来自频道: @DMIT_INC
May have short time detour, or blackout.
Done
来自频道: @DMIT_INC